The following resources or organisations have been consulted in the development of this policy.

Bridgman, P., and Davis, G. 2000, The Australian Policy Handbook, 2nd edition, Allen and Unwin, Sydney.

Communications Best Practice Toolkit – http://www.commstoolkit.dpc.vic.gov.au. 2002, Department of Premier and Cabinet, State Government of Victoria.

Community Leaders Group. 2001, Tasmania Together, Tasmania’s 20/20 Vision, Tasmania Together Progress Board.

Cutlip, S.M., Center, A.H., and Broom, G.M.  2002, Effective Public Relations, Prentice-Hall, New Jersey.

D’Aprix, R. 2001, Communicating in the 21st Century Workplace, International Association of Business Communicators.

Government Information and Communications Service – http://www.comms.gov.uk . 2002, Cabinet Office, United Kingdom Government.

International Association of Business Communicators. 2002, Core Competencies for Communicators: A Communications Skill Set for the 21st Century.

Ministerial Committee on Government Communications. 1995, “Guidelines for Australian Government Information Activities”.

Potter, Lester R. 2001, “The Heart of Strategic Communication”, The Communication Plan – 2nd Edition, International Association of Business Communicators.

Privy Council, Canada. 1992, “Consultation Guidelines for Managers in the Federal Public Service.”

Redmond, J. and Likely, F. 2002, “Rebuilding communication in the Federal Government of Canada”, Strategic Communication Magazine, Volume 6, Issue 6, October/November 2002, pp 16-20.

Strategic Communications and Government Information Unit. Journal of Better Communications in Government. June 2002, Department of Premier and Cabinet, State Government of Victoria.

Treasury Board of Canada. 1990, Federal Identity Program Policy.

Treasury Board of Canada. 2002, Communications Policy of the Government of Canada.